Our experts – The Support Desk

Our team can implement world-class technology solutions at a scale suited to your business, with the support and security you need.

Our key technology experts

We’re the directors Aaron, David and Tony, and together we have over 80 years combined experience working in IT. We’ve been around since 2015 and have extensive experience in installing, configuring and maintaining IT Infrastructure for Small and Medium Business.

Aaron Gibson

Head of Technology

Aaron is responsible for the design, testing, and building of the product infrastructure used by The Support Desk clients. With over 25 years’ experience in the IT industry, Aaron is our go to guy for all things to do with security and infrastructure.

David Feist

Senior Network Engineer

Former director of Computer Network Support, a successful IT business consulting on high end and specialised IT services. David started his career in technology in 1987 and has been collecting certifications since, this includes certification with Microsoft, IBM, MikroTik, and Apple. David is a MedTech certified engineer and has extensive experience in Pharmacy IT.

Tony Iacoppi

Customer Services Manager

Tony has been in IT for over 20 years, and since 2006 has been working as an IT Managed Service Provider (MSP), including close to 5 years in London with a large MSP. Involved in the day-to-day management of clients, Tony calls on his extensive experience working as an MSP and as a small business owner to ensure clients are getting the right technology and security for their business needs.

We work fast.

Approximately 85% of our work is performed offsite via the use of remote management tools and access methods, allowing us to respond fast to fix a problem you or your staff team may have.

As we are also a small business, we are able to offer you a much more personalised service when you are dealing with us.

We’re here for your team, and we’re here for you.